TY - BOOK AU - James,Ian Andrew AU - Gibbons,Laura TI - Communication skills for effective dementia care: a practical guide to communication and interaction training (CAIT) SN - 9781785926235 PY - 2019/// CY - London, Philadelphia, PA PB - Jessica Kingsley Publishers KW - DEMENTIA KW - COMMUNICATION KW - STAFF TRAINING KW - SUPPORT SERVICES KW - COMMUNICATION AND INTERACTION TRAINING (CAIT) N1 - Includes bibliographical references and indexes; Introduction to CAIT -- Understanding people's needs -- General communication : inner hub -- Dementia specific communication : outer hub -- Activities of daily living (ADL) and levels of functioning : spokes -- Formulation-led approaches : rim -- Using Teepa Snow's positive approach to care (PAC) and gems to enhance care givers' communication skills / Susannah Thwaites -- Promoting consent to touch during personal care / Luke Tanner -- Adaptive interaction : facilitating communication in advanced dementia / Dr. Maggie Ellis & Professor Arlene Astell -- What we have communicated and what next! N2 - Effective communication is critical for everyone, and this insightful book teaches the skills needed by healthcare staff in their day-to-day interactions with people with dementia and their families. Often when people with dementia exhibit agitation, it is an indication that their needs are not people met. The authors illustrate the key aspects of communication for the development of a skilled and confident workforce, capable of providing thoroughly effective care that reduces levels of agitation in people with dementia--back cover ER -