TY - BOOK AU - Caughey,Angela TI - How to communicate with someone who has dementia: a guide for carers SN - 9781877429262 PY - 2018/// CY - Auckland PB - Calico KW - DEMENTIA KW - CAREGIVERS KW - COMMUNICATION KW - BODY LANGUAGE KW - LISTENING SKILLS N1 - Includes bibliographical references; Foreword. - Introduction. - 1. When diagnosis is confirmed. - 2. Your new role as carer. - 3. For the professional carer. - 4. Types of dementia and symptoms. - 5. Keeping a journal. - 6. Feelings and communication. - 7. Barriers to communication. - 8. Some ground rules for good communication. - 9. Speaking effectively. - 10. 'I' and 'you' messages. - 11. Reflective listening. - 12. Body language. - 13. Managing difficult behaviour. - 14. Other ways to help communication. - Summing up. - Bibliography N2 - "When carers and the people they care for engage in good communication, frustrations and stress are minimised. Good communication enables carers to manage most challenges in a positive and respectful way. The book provides practical strategies that are easy to implement when dealing with some commonly encountered problems drawn from real-life experience. It explains what works, what doesn't, and why. It also shows how to use language effectively, how to implement critical listening skills, and how to interpret body language"--Publisher information ER -