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Engagement and avoidance in support staff working with people with intellectual disability and challenging behaviour : a multiple-case study

By: Zijlmans, Linda.
Contributor(s): Bosman, Anna | Derksen, Jan | Embregts, Petri | Gerits, Linda.
Series: Journal of Intellectual & Developmental Disability 39 (3) 2014: 233-242. 2014Subject(s): INTELLECTUAL DISABILITY | STAFF CLIENT RELATIONSHIPS | SUPPORT STAFF | CHALLENGING BEHAVIOUR | ENGAGEMENTSummary: Notes that challenging behaviour of clients influences emotional wellbeing of staff, this in turn affects levels of staff engagement and avoidance within interactions with clients. Investigates, in this study, to what extent levels of staff engagement and staff avoidance are related to challenging and desirable client behaviours and clients' initiatives for contact.
List(s) this item appears in: Support Staff Violence Assault
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Notes that challenging behaviour of clients influences emotional wellbeing of staff, this in turn affects levels of staff engagement and avoidance within interactions with clients. Investigates, in this study, to what extent levels of staff engagement and staff avoidance are related to challenging and desirable client behaviours and clients' initiatives for contact.

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