Handling information for a learning disability worker

Understanding requirements for handling information in health and social care settings|Maintaining records in line with agreed ways of working|Supporting others to handle information|Glossary

"This book puts the person with a learning disability at the centre of the support you give. It uses real life stories, activties and thinking points to cover all of the learning outcomes and is full of practical examples of how to apply the ideas to the support you provide." - BOOK JACKET

This book from the UK is intended to support the Level 2 and 3 Diplomas in Health and Social Care (learning disability pathway) and the Common Induction Standards. However, the principles and guidelines provided (except for reference to specific legislation) would hold good for all support staff.
Chapter 1 deals with understanding the requirements for handling information in health and social care settings. Covers making records easy to read and understand, involving service users in report writing and record keeping, understanding the many purposes such records serve and the necessity of security in the storage and maintenance of such records.
Chapter 2 is about maintaining records in line with agreed ways of working as poor record keeping can be a contributory factor in the provision of poor support. Explains the difference between records and reports, stresses the importance of presenting information that is accurate, complete and up to date and the need to use factual and anti-discriminatory language
Chapter 3 describes how to support others (including people with an intellectual disability, family carers, friends and colleagues) to understand the need for secure handling of information as well as helping them understand and contribute to records.
Each chapter includes an illustrative case study vignette, expected learning outcomes, a thinking point, key points from the chapter and references for further information.